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U.S. Call Center Jobs: Change From a Year Earlier
Change in employees of U.S. telephone call centers from the same month a year earlier, thousands
Plays the chart through its history. Pauses are where the data set a record or moved most.
BLS payroll survey, industry NAICS 56142. Below the zero line, the industry has fewer jobs than a year before.
Whether call centers are adding or shedding workers, month by month, against the same month a year earlier.
What this chart reads
- Telephone Call Center Payrollsas “Change from a year earlier”behindlatest 2026-08-01
Sources
Telephone Call Center Payrolls. Source: U.S. Bureau of Labor Statistics, Current Employment Statistics (payroll survey), series CES6056142001, all employees, telephone call centers, seasonally adjusted. Public domain. Palanor reads it from the BLS API.
Charts are drawn from Palanor's signal library and recomputed from source data on every view. Transformations (changes, indexing, year-on-year rates) are Palanor's.