Block, Inc. · Earnings release

Shareholder Letter

investors.block.xyz

To Our Shareholders

We spent the last year looking critically at our organization and making changes so we can build much faster. Most of that work is now complete and

we’re looking forward to proving it this year.

We overhauled the

technology that underpins Square, shifting from a payments solution to a commerce platform. With this new orders platform, we can deliver a wider range of in-store and online commerce products faster, and

provide sellers with more flexibility in how they run their business, take orders, and serve their customers.

We improved our seller onboarding process, reducing friction and making it easier for sellers to explore and adopt our products. That includes

launching our new Square Point of Sale app, combining the power and functionality of five apps into one. It’s already been adopted by half of new sellers and is now being rolled out to existing sellers, ensuring smoother access to our full

product suite.

We expanded Cash App’s financial services capabilities

in order to build the best banking solution in the market.1 We rounded out key features for our paycheck deposit offering, giving eligible customers access to features such

as high-yield savings, free in-network ATM withdrawals, paycheck allocation to stocks and bitcoin, overdraft coverage, and free tax filing.

We scaled Cash App Borrow to nearly $9 billion in originations over

the past year, reflecting strong customer demand for easy-to-repay small loans. And we further increased our investment in compliance, customer support, and the overall customer experience to build and maintain trust - critical elements of being

a primary financial partner.

We improved the efficiency of our teams

and transitioned to a functional organizational model, enabling people to achieve mastery within their disciplines, which we believe will accelerate product delivery while ensuring more connections between our Square and Cash App

ecosystems.

Gross Profit

+14% YoY Growth

Cash App Gross Profit

+16% YoY Growth

Square Gross Profit

+12% YoY Growth

Operating Income3

1% Margin

Adjusted Operating

Income

Net Income4

Adjusted EBITDA

1 Cash App is a financial services platform, not a bank. Throughout this letter, any reference to Cash App’s banking offerings such as “bank our base,” “banking offerings,” or

“banking capabilities” refers to products and services that are offered through Block’s Industrial Loan Company, Square Financial Services, Inc., or through our third-party bank partners.

2 Reconciliations of non-GAAP financial measures used in this letter to their nearest GAAP

equivalents are provided at the end of this letter. Please see these reconciliations for additional detail and a description of certain items that affected operating income (loss) and net income (loss) in the fourth quarter and fiscal 2024.

3 Margins are all calculated as a percent of gross profit. Operating income

included contingencies, restructuring, and other costs, primarily related to accrued expenses in connection with certain litigation and regulatory matters.

4 Net income attributable to common stockholders. The net income results reported in this letter for the fourth quarter of 2024 reflect the impact of ASU No. 2023-08, Accounting

for and Disclosure of Crypto Assets (“ASU 2023-08”), which we early adopted in the fourth quarter of 2023 using the modified retrospective approach. In Q4 2024, net income includes one-time benefits from income taxes of $1.9 billion in

fiscal 2024 related to both the release of the Company’s valuation allowance associated with certain federal and state deferred tax assets as well as the recognition of deferred tax assets as part of internal legal entity restructuring efforts.

1

Our product goals in 2025 and beyond are to:

1. Increase access to the global

economy for everyone.

2. Increaseopenness to earn trust and maximize customer flexibility.

3. Increase automation to remove mechanical burdens that get in the way of creativity.

Success of each of these will be measured by increasing Square’s GPV,

increasing paycheck deposits into Cash App, and, of course, our rule of 40 investment framework. We’ll walk through the initiatives in each.

Access.

Our strategy is to bring our ecosystems together with a focus on neighborhoods. Block by block, we will build a new “neighborhood network”

that connects sellers, buyers, staff, and artists, each positively reinforcing the other. Square and Cash App are already stitched into the fabric of local communities. The neighborhood is where our core products naturally intersect, fueling

local economies and strengthening the financial health of those within them. As the world becomes more global and uniform, people will seek out authentic, local, real-life interactions. We’re going to

help sellers provide it and help buyers find it.

We’re going to

establish Square as the leading technology platform for neighborhood businesses starting with a greater focus on quick-service restaurants, which serve as community hubs for loyal, repeat buyers. We’ll establish Cash App as the preferred

banking platform for a new generation, allowing millions of individuals to easily run their financial lives on Cash App and engage deeply with their community. And we’ll establish the neighborhood network between Square and Cash App: Square

for local businesses, and every seller, staff member, and buyer on Cash App.

To accelerate Square’s GPV growth we’re rapidly scaling up our U.S. Account Executive and field sales teams, expanding our international

sales presence, and making partnerships across vertical, horizontal, and traditional payments partners. We increased marketing spend significantly in the second half of 2024 and saw strong ROIs on that spend, which we’ll continue to

increase to gain market share in our target verticals at a faster rate. This includes winning more upmarket sellers, such as Bluestone Lane, a coffee shop with 60+ locations across the US.

Gross Profit

+18% YoY Growth

Cash App Gross Profit

+21% YoY Growth

Square Gross Profit

+15% YoY Growth

Operating Income5

Adjusted Operating

Income

Net Income6

Adjusted EBITDA

5 Margins above are all calculated as a percent of gross profit. Operating income included

contingencies, restructuring, and other costs, primarily related to accrued expenses in connection with certain litigation and regulatory matters.

6 Net income attributable to common stockholders. The net income results reported in this letter for fiscal 2024 reflect the impact of ASU No. 2023-08, Accounting for and

Disclosure of Crypto Assets (“ASU 2023-08”), which we early adopted in the fourth quarter of 2023 using the modified retrospective approach. In Q4 2024, net income includes one-time benefits from income taxes of $1.9 billion in fiscal 2024

related to both the release of the Company’s valuation allowance associated with certain federal and state deferred tax assets as well as the recognition of deferred tax assets as part of internal legal entity restructuring efforts.

2

This win would not have been possible without the product and go-to-market changes we made

last year, and we expect to have many more wins like this over the course of 2025.

Cash App has built a $5 billion gross profit business by successfully stacking S curves throughout its history, and we planted the seeds

for the next one with Borrow and Afterpay on Cash App Card. We expect both of these products to contribute to Cash App’s growth acceleration into 2026. We’re leveraging our exceptional risk and underwriting teams to expand Cash App

customer’s access to liquidity and increase spending tools at our customer’s disposal. We’ll also use the broadening of Borrow eligibility to drive paycheck deposits while maintaining our underwriting standards. All paired with strong

marketing to drive brand awareness and position Cash App as a trusted financial partner offering innovative and accessible banking features you can’t find elsewhere.

Together they’ll create flywheels that expand financial access for everyone. Sellers will attract more customers, build loyalty, and gain

support from a local network of Square sellers. Individuals will get better discovery, seamless checkout & order tracking experiences, and instant rewards from their favorite spots. Currently no one company serves both sides of the counter

at a massive scale like we do. This is our greatest opportunity.

Openness.

We believe that by building for and on open-source systems and protocols we will increase trust, customer

flexibility, and global adoption. This will underlie all of our work, but will show up most obviously in our platform and bitcoin initiatives, our bitkey non-custodial wallet, and Proto, our open bitcoin

mining system. We expect to deliver our first mining chips this year and we are building the infrastructure to scale faster, investing in next generation chip design and mining systems. We are excited to actively partner with Anthropic and the

broader open source community on Model Context Protocol, which we believe has the potential to be the foundational open protocol for AI Agents.

Launching our Open Source Program Office and joining the Linux Foundation’s Talk Openly Develop Openly (TODO) initiative creates focus around our

openness efforts and the means to continue to release, collaborate, and improve valuable code. Our strategy is to learn from the open source approach and apply its benefits to our internal systems. Success for us means teams being able to contribute

ideas broadly across the organization, improving the quality of code, unblocking themselves, and gaining experience to up-level their talent quickly.

3

In 2025, we’ll also share more product roadmaps and introduce a cadence of bundled seasonal launches where we’ll highlight

new features and upcoming products to keep our customers informed and able to better predict changes in the tools they depend upon.

Automation.

Our number one initiative on our strategic roadmap to get all of this done is to invest heavily in building applied AI tools to remove the toil of

mechanical tasks for both ourselves across our entire business and for our customers across all of our product surfaces. Earlier this year we launched “codename goose,” an open source on-machineAI agent that automates most engineering tasks and helps reduce maintenance and repetitive work. It works on top of any LLM, cloud or local, and is entirely extensible so people and companies can customize it to their needs. Goose’s unique

design, which allows it to backtrack and try multiple approaches, has already increased our own productivity and efficiency and we believe it has utility for every discipline outside of engineering. We have the potential for many projects like

“codename goose” and we expect our new functionalized engineering structure will unlock all of this creative energy. The best engineers want to work where the most exciting technologies are being developed and we believe leading in AI

agent innovation will help us attract world class talent.

We believe all of

this work positions us for a strong financial outlook in 2025, with momentum building throughout the year. We expect to exit 2025 at a Rule of 40 run rate, ahead of schedule, and we continue to expect to deliver Rule of 40 in 2026 as this work

compounds. We’re excited to share more about our progress with the investment community and look forward to holding an investor day later this year. Thank you for reading.

Jack Dorsey

4

Business Highlights

Square

Our product innovation and go-to-market strategies are driving renewed momentum across Square.

We spent 2024 focused on improving Square’s onboarding, commerce, and app infrastructure. Now, we are focused on shipping new products and

features faster.

We have rolled out our new single app to half of new sellers onboarding to Square and have begun rolling out the new experience

to existing sellers, a key strategic priority over the past year. We expect this will increase the discoverability of Square for new sellers, simplify onboarding, and allow sellers to benefit from all the features we’ve built across our broader

ecosystem.

We launched several new products to better support food and beverage sellers and extend into new markets.

Building on the addition of bar tabs, we rolled out scan-to-payfunctionality, which allows diners to pay at the table via a QR code without waiting for a check. We introduced house accounts, which allow sellers to invoice regular customers at a cadence that best serves their business needs.

We also provided our full-service restaurant sellers with a feature that allows them to split a single item — such as an appetizer or bottle of

wine — among multiple diners, a key feature for many of our international markets.

Cash flow remains a critical challenge for many small

businesses and we’re actively working to improve it.

We recently launched Instant Payouts for restaurant sellers using Square Checking,

enabling them to receive funds for orders made through third-party delivery platforms immediately, instead of waiting up to a week or more. This feature is available to sellers on our food and beverage Plus and Premium software packages, offering a

differentiated value proposition powered by our banking infrastructure.

We diversified our go-to-market strategy in Square and expanded our efforts further in the fourth quarter.

We grew our

Square marketing spend over 60% year over year in the fourth quarter to drive greater customer acquisition, building on our improved onboarding and app redesign. We continued to see strong returns on our marketing spend as we increased our

investment throughout the second half of the year, giving us confidence to invest further in 2025 across both proven and experimental channels.

We

are growing our field sales presence so we can serve more upmarket sellers. We hired our first dedicated field sales cohort in November and have continued to hire field sales representatives in the first quarter of 2025.

Partnerships continue to be an important aspect of our go-to-marketstrategy. In 2024, our partnerships team surpassed our expectations for lead generation and volume. Average expected seller volume for partner-driven leads exceeded $1 million in the fourth quarter, meaningfully larger than our existing base.

We are growing our partnerships team and working through a pipeline of additional opportunities as we enter 2025.

5

Cash App

Cash App’s “bank our base” strategy has driven meaningful growth, as we continue to build trust with customers by delivering

differentiated financial services and commerce solutions.

Our goal is to make Cash App the top provider of banking services to

households in the United States that earn up to $150,000 per year. To achieve this, we first focused on creating a competitive banking offering by introducing benefits that go beyond what traditional financial institutions provide. Paycheck deposit

actives can access free overdraft coverage, a 4.0% interest rate on savings, and priority phone support, among other features.7 These differentiated offerings helped us reach

2.5 million paycheck deposit actives in December, a 25% year-over-year increase, with faster growth in the second half of 2024 versus the first half.

Looking to 2025, we’re leveraging marketing to drive even greater inflows and paychecks into Cash App from both existing and new actives.

Marketing investment increased by more than 2x in the second half of 2024 compared to the first half, and we plan to scale this further in

2025 with efforts aimed at increasing awareness of Cash App’s banking capabilities to expand consumers’ view of the value we provide.

In February 2025, we began rolling out a new offering that integrates Afterpay with Cash App Card, enabling eligible customers to retroactively pay

over time for their purchases.

Cash App Card has reached significant scale with 25 million monthly actives as of December 2024. This

product has strongly resonated with younger customers, and we estimate 21% of all 18-to-21-year-olds in the U.S. used Cash App

Card in 2024.8 Additionally, nearly 70% of Gen Z is likely or extremely likely to opt for BNPL options, favoring flexible payment arrangements.9 This provides Afterpay on Cash App Card with a valuable opportunity to meet the spending habits of this demographic, expanding both usage and engagement.

In early testing we have seen encouraging adoption of customers using Afterpay on Cash App Card for a small fee, across hundreds of thousands of

actives throughout 2024. This feature has led to higher gross profit per active, which we see as a meaningful growth driver with the potential to compound over the next several years.

We have also continued to expand distribution of Cash App Pay with one of the largest online travel agent sites and one of the largest fast food

chains in the world in the fourth quarter, and saw Cash App Pay volumes grow more than 4x year over year to $4 billion in 2024.

7 A paycheck deposit active is a Cash App account that receives ACH inflows during a specified period, but excludes tax refunds and ACH transfers.

8 Calculated as the number of 18-to-21 year-olds who had at least one Cash App Card transaction

in 2024 divided by the U.S. population of 18-to-21-year-olds as reported in the July 2023 U.S. Census estimates.

6

Financial Discussion

We achieved 36.5 on a Rule of 40 basis in 2024, with 18% gross profit growth and 18% Adjusted Operating Income margin.10 We’re executing well on our strategic growth initiatives across Block and are focused on expanding profitability while investing to fuel long-term growth. We remain

committed to achieving Rule of 40 in 2026 and expect to deliver another strong year of financial performance in 2025.

Fourth Quarter 2024 Financial Highlights

Gross Profit

We delivered year-over-year gross profit growth in line with our guidance at 14%, sustaining strong growth at scale to end 2024 as

we prepare to launch new products in 2025.

Profitability

We drove year-over-year improvement across all key profitability measures and outperformed our profitability guidance in the fourth

quarter of 2024. Operating income was $13 million while Adjusted Operating Income was $402 million. Net income attributable to common stockholders was $1.95 billion and Adjusted EBITDA was $757 million.

Square Gross

Payment

Volume (GPV)

In the fourth quarter, total Square GPV growth improved to 10% (9.8% in Constant Currency), with U.S. GPV growth accelerating to

6.9% and International GPV accelerating to 25% (24% in Constant Currency).11 The Square GPV growth improvement in the quarter was largely driven by a combination of improved

same-store growth and improved seller retention.

Bank Our Base

In the fourth quarter, Cash App’s gross profit per monthly transacting active grew 13% year over year to $76. Cash App’s

paycheck deposit monthly actives grew 25% year over year to 2.5 million as we continued to increase the attach rate to Cash App Card actives and improve retention among our existing paycheck deposit actives.12

Guidance

For 2025, we expect strong gross profit growth of at least 15% year over year, with growth for Cash App and Square expected to

improve meaningfully in the back half of the year. We expect to deliver $2.1 billion of Adjusted Operating Income in 2025 with margin expansion year over year, while also prioritizing investments in sales and marketing across Cash App and

Square.

We remain committed to achieving Rule of 40 in 2026 and expect to exit 2025 at or above Rule of 40 on a quarterly basis.13

10 Rule of 40 is the sum of our gross profit growth and Adjusted Operating Income margin as a

percent of gross profit. We may refer to a “Rule of” number other than 40 to refer to the sum of gross profit growth and Adjusted Operating Income margin as a percent of gross profit for the period given.

11 Square GPV is defined as the total dollar amount of all card and bank payments processed by

sellers using Square, net of refunds.

12 Gross profit per monthly transacting

active is calculated based on Cash App annualized gross profit excluding our BNPL platform during a given quarter divided by the monthly transacting actives for the last month of the quarter. Gross profit for our BNPL platform was $298 million for

the fourth quarter of 2024. A paycheck deposit active is a Cash App account that receives ACH inflows during a specified period, but excludes tax refunds and ACH transfers.

13 We have not provided the forward-looking GAAP equivalents for certain forward-looking

non-GAAP metrics, including Adjusted Operating Income (Loss), or GAAP reconciliations of the aforementioned, as a result of the uncertainty regarding, and the potential variability of, reconciling items such as contingencies, restructuring and other

charges. Accordingly, the Company has relied upon the exception in item 10(e)(1)(i)(B) of Regulation S-K to exclude such reconciliations, as the reconciliations of these non-GAAP guidance metrics to their corresponding GAAP equivalents are not

available without unreasonable effort. However, it is important to note that material changes to reconciling items could have a significant effect on future GAAP results. We have provided reconciliations of other historical GAAP to non-GAAP metrics

in tables at the end of this letter.

7

Block Financial Metrics

Gross Profit ($M)

YoY Growth

Operating Income (Loss) ($M)

Operating Income (Loss) Margin (%) of gross

profit

(6%)

1%

Adjusted Operating Income ($M)

Adjusted Operating Income Margin (%) of gross profit

9%

Diluted Net Income Per Share (“EPS”) ($)

Adjusted EPS ($)

Block grew gross profit 14% year over year

in the fourth quarter, with 16% year-over-year growth in Cash App and 12% year-over-year growth in Square. Within Cash App, we saw broad-based strength across Cash App Card, BNPL, and Cash App Borrow, and for Square, growth was driven by software

and integrated payments and banking products. On a GAAP basis, we generated $13 million of operating income compared to a loss of $131 million in the fourth quarter of 2023, which included contingencies, restructuring, and other costs

— primarily related to accrued expenses in connection with certain litigation and regulatory matters. We were pleased to reach resolutions with the CFPB and nearly all of our state money transmitter license regulators, and we are continuing

negotiations with our final state money transmitter license regulator, the New York Department of Financial Services, which is also one of our virtual currency regulators, on our compliance program. Adjusted Operating Income more than doubled year

over year to $402 million as we continued to drive efficient growth at scale. On a GAAP basis, we delivered positive diluted EPS of $3.05, which included $1.9 billion of one-time benefits from a

valuation allowance release as well as the recognition of certain deferred tax assets, and grew Adjusted EPS to $0.71, representing a 51% increase year over year.

8

Square

Square Gross Profit ($M)

YoY Growth

International Gross Profit ($M)

YoY Growth

Total Square GPV ($M)

YoY Growth

Constant Currency (“CC”)

GPV YoY Growth

Square U.S. GPV

YoY Growth

% of Total Square GPV

Square International GPV

YoY Growth

CC GPV YoY Growth

% of Total Square GPV

Growth in Square gross profit was driven

primarily by our software and integrated payments and banking products as we executed on our cross-sell strategies and grew upmarket.14 Similar to prior years, gross profit

Square GPV in the fourth quarter

was $58.9 billion, up 10% and 9.8% year over year on a reported and constant currency basis, respectively. Square GPV growth consists of same-store growth, churn, and acquisition of new sellers. GPV growth accelerated in the fourth quarter due

to a combination of improved same-store growth and improved retention.

On a year-over-year basis in the fourth quarter, GPV from food and beverage

was up 13% and GPV from both services and retail were up 8%. We saw a more pronounced acceleration in year-over-year growth for our mid-market seller segments (>$500K in annualized GPV) during the fourth

quarter.

14 Square is a financial services platform, not a bank. Any reference to Square’s banking

offerings refers to products and services that are offered through Block’s Industrial Loan Company, Square Financial Services, Inc., or through our third-party bank partners.

15 Square gross profit retention rate is calculated as the year-over-year gross profit growth

of all existing quarterly seller cohorts, averaged over the last four quarters (excluding gross profit from hardware, Caviar, PPP loans, and Weebly prior to the acquisition). A Square cohort represents new sellers onboarded to Square during a given

period.

9

Cash App

Cash App Gross Profit ($M)

YoY Growth

Cash App Operating Metrics

Cash App Monthly Transacting Actives (M)

YoY Growth

9%

6%

5%

3%

2%

Cash App Card Monthly Transacting Actives (M)

YoY Growth

9%

Total Cash App Inflows

YoY Growth

Inflows Per Transacting Active ($)17

YoY Growth

9%

9%

Monetization

YoY Growth (bps)

9

7

9

9

3

Gross Profit Per Monthly Transacting Active

YoY Growth

Cash App gross profit increased 16% year

over year, driven by broad-based strength across Cash App Card, BNPL, and Cash App Borrow. In 2024, gross profit retention for Cash App remained above 100%.20

Cash App’s paycheck deposit monthly actives grew 25% year over year to 2.5 million as we continued to execute on the “bank our

base” strategy. Gross profit per active reached $76 in the fourth quarter, up 13% year over year and inflows per transacting active in the fourth quarter were $1,255, up 10% year over year as we deepened our relationship with customers.

16 Historically, our Cash App ecosystem has experienced improvements in revenue, gross profit,

and inflows related to the distribution of government funds as customers have deposited more funds into Cash App during these times, including during the first quarter when U.S. tax refunds are typically distributed.

17 Inflows per transacting active refers to total inflows in the quarter divided by monthly

actives for the last month of the quarter. Inflows refers to funds entering the Cash App ecosystem. Inflows does not include the movement of funds when funds remain in the Cash App ecosystem or when funds leave the Cash App ecosystem, or inflows

related to the Afterpay or Verse apps. Inflows from Verse actives were not material to overall inflows.

18 We calculate monetization rate by dividing Cash App gross profit, excluding contributions from our BNPL platform, by Cash App inflows.

19 Gross profit per monthly transacting active is calculated based on Cash App annualized gross

profit excluding our BNPL platform during a given quarter divided by the monthly transacting actives for the last month of the quarter. Gross profit for our BNPL platform was $242 million or $968 million on an annualized basis for

Q4’23, $208 million or $831 million on an annualized basis for Q1’24, $220 million or $881 million on an annualized basis for Q2’24, $242 million or $968 million on an annualized basis for Q3’24, and

$298 million or $1.19 billion on an annualized basis for Q4’24.

20Cash App annual gross profit retention is calculated as the year-over-year gross profit growth of all existing quarterly Cash App cohorts, averaged over the last four quarters, and excluding BNPL platform gross profit and contra revenue. A Cash App

transacting active’s cohort is determined based on the date they first became a transacting active on the platform. For example, retention for our 2019 cohort is the average annual gross profit growth from transacting actives who completed a

first transaction in 2019. Each of our annual Cash App cohorts since 2018 have exhibited positive overall gross profit retention on aggregate from the date of their first transaction through December 31, 2024.

Our BNPL platform grew 19% year over year to $10.3 billion in gross merchandise value (GMV),

driven by our Pay-in-Four offering’s strong volume growth and Gift Cards as we expanded eligibility globally. Gross profit for our BNPL platform was

$298 million, up 23% year over year for the fourth quarter of 2024.

Operating Expenses and Non-GAAP Operating

Expenses ($M)

Operating Expenses

Share-Based Compensation

Restructuring Share-Based Compensation

-

7

-

-

1

Depreciation & Amortization

Acquisition-Related & Integration Costs

5

1

1

Contingencies, Restructuring & Other Charges

Goodwill and Intangible Asset Impairment

-

-

-

Loss of Disposal of Property & Equipment

1

0

1

0

1

Non-GAAP Operating Expenses

Within operating expenses in the fourth

quarter, product development expenses were up 12% year over year on a GAAP basis, driven primarily by investments in software and technology infrastructure. Sales and marketing expenses grew 3% year over year on a GAAP basis. Cash App marketing

expenses were down 3% on a GAAP basis in the fourth quarter driven by improvements in peer-to-peer risk loss, partially offset by a meaningful step up in go-to-market initiatives. Other sales and marketing expenses were up 13% year over year on a GAAP basis as we increased spend in Square customer acquisition. General and

administrative expenses were down 2% year over year on a GAAP basis as we continued to focus on expense efficiency.

Key Profitability Measures & EPS ($M, except per share figures)

Operating Income

Adjusted Operating Income

Net Income

Adjusted Net Income

Weighted-average shares used to compute Diluted EPS

Weighted-average shares used to compute Adjusted Diluted EPS

Diluted EPS ($)

Adjusted Diluted EPS ($)

Cash Flow ($M)

MONTHS

Net cash provided by operating activities

Consumer receivables cash flows included within investing activities in the GAAP statements of cash

flows:

Payments for originations of consumer receivables

Proceeds from principal repayments and sales of consumer receivables

Less: Purchase of property and equipment

Reversal of:

Changes in settlements receivable

Changes in customers payable

Changes in settlements payable

7

1

-

-

8

Sales, principal payments and forgiveness of PPP loans

(1)

(1)

(1)

(1)

(1)

(4)

Adjusted Free Cash Flow

YoY Growth

Net cash provided by operating activities was $1.7 billion for the twelve months ended

December 31, 2024, compared to $101 million for the twelve months ended December 31, 2023. We grew Adjusted FCF more than 4x year over year to $2.1 billion. In 2024, we continued to prudently invest in our lending products, while

focusing on returning capital to shareholders. We sell a majority of Square Loans to investors and utilize warehouse facilities to reduce Block capital required to fund BNPL growth. We invested in growing Cash App Borrow given the strong unit

economics and returns, and are evaluating balance sheet diversification strategies.

In the fourth quarter of 2024, we repurchased 2.3 million

shares of our Class A common stock for an aggregate amount of $183 million. As of December 31, 2024, $2.7 billion of our $4 billion share repurchase authorization remained available and authorized for repurchases.

We ended the quarter with $10.7 billion of total liquidity, with $9.9 billion in cash, cash equivalents, restricted cash, and investments in

marketable debt securities, as well as $775 million available to be withdrawn from our revolving credit facility.

Guidance

Gross Profit

YoY Growth

Adjusted Operating Income

% Margin

Rule of X

G1For 2025, we expect at least 15% gross profit growth year over year, consistent with the initial outlook we shared in

our third quarter shareholder letter, and despite an additional 50 basis points of FX headwinds since that initial outlook was provided. G2We expect to deliver Adjusted Operating Income of $2.1 billion, G3equating to a margin of approximately 21% on

gross profit, G4which implies an initial expectation of Rule of 35.5 in 2025. Our 2025 guidance delivers margin expansion of approximately 240 basis points even as we plan to increase investment in go-to-market initiatives across Square and Cash App

by more than 20% this year. In Square, we’re building on 2024 investments in marketing, sales, and partnerships, where early marketing efforts have demonstrated strong returns on investment. Increased spend will help us leverage recent product

investments to reach more sellers. In Cash App, we’re investing in brand awareness, incentives, and lifecycle marketing to drive paycheck deposit and new product adoption. We see a significant opportunity to enhance awareness of Cash App’s

breadth and capabilities as a financial services platform, reinforcing paycheck deposit growth throughout 2025 and beyond.

We anticipate gross

profit growth will accelerate throughout the year, with clear visibility into the key drivers. In Square, expanded go-to-market initiatives in the second half of 2024 combined with investments in product development and account management, are

expected to drive new customer acquisition and improved retention. We expect this to drive an improvement in both GPV and gross profit growth. We expect a more pronounced gross profit acceleration for Cash App, driven by the February launch of After

pay on Cash App Card, our planned expansion of Cash Borrow eligibility, and ramping marketing investments to support the growth of Cash App Card and paycheck deposit actives.

In 2025, we expect a non-GAAP effective tax rate in the mid-20% range, consistent with 2024. In the first quarter of 2025, we will begin burdening

our Adjusted Net Income with stock-based compensation, consistent with Adjusted Operating Income, to better reflect how we operate the business.

21 We have not provided the forward-looking GAAP equivalents for certain forward-looking non-GAAP metrics, including Adjusted Operating Income (Loss), non-GAAP effective tax rate, or GAAP

reconciliations of any of the aforementioned, as a result of the uncertainty regarding, and the potential variability of, reconciling items such as contingencies, restructuring and other charges. Accordingly, the Company has relied upon the

exception in item 10(e)(1)(i)(B) of Regulation S-K to exclude such reconciliations, as the reconciliations of these non-GAAP guidance metrics to their corresponding GAAP equivalents are not available without unreasonable effort. However, it is

important to note that material changes to reconciling items could have a significant effect on future GAAP results. We have provided reconciliations of other historical GAAP to non-GAAP metrics in tables at the end of this letter, as well as

relevant non-GAAP definitions.

We’re excited about Square’s improving growth trajectory and plans for another strong year

for Cash App. We remain committed to long-term growth investments while maintaining operational efficiency. With our updated outlook, we now expect to exit 2025 at a Rule of 40 run rate and remain on track to achieve our target of Rule of 40 in

G5Gross Profit

YoY Growth

G6Adjusted Operating Income

% Margin

G7Rule of X

22 We have not provided the forward-looking GAAP equivalents for certain forward-looking

non-GAAP metrics, including Adjusted Operating Income (Loss) or GAAP reconciliations of the aforementioned, as a result of the uncertainty regarding, and the potential variability of, reconciling items such as contingencies, restructuring and other

charges. Accordingly, the Company has relied upon the exception in item 10(e)(1)(i)(B) of Regulation S-K to exclude such reconciliations, as the reconciliations of these non-GAAP guidance metrics to their corresponding GAAP equivalents are not

available without unreasonable effort. However, it is important to note that material changes to reconciling items could have a significant effect on future GAAP results. We have provided reconciliations of other historical GAAP to non-GAAP metrics

in tables at the end of this letter.

Earnings Webcast

Block (NYSE:XYZ) will host a conference call and earnings webcast at 2:00 p.m. Pacific time/5:00 p.m. Eastern time, February 20, to discuss

these financial results. To register to participate in the conference call, or to listen to the live audio webcast, please visit the Events & Presentations section of Block’s Investor Relations website at investors.block.xyz. A

replay will be available on the same website following the call. We will release financial results for the first quarter of 2025 on May 1, 2025, after the market closes, and will also host a conference call and earnings webcast at 2:00

p.m. Pacific time/5:00 p.m. Eastern time on the same day to discuss those financial results.

MEDIA CONTACT

press@block.xyz

INVESTOR RELATIONS CONTACT

ir@block.xyz

Jack Dorsey

Amrita Ahuja

Safe Harbor Statement

This letter contains “forward-looking statements” within the meaning of the Safe Harbor provisions of the U.S. Private

Securities Litigation Reform Act of 1995. All statements other than statements of historical fact could be deemed forward-looking, including, but not limited to, statements regarding the future performance of Block, Inc. and its consolidated

subsidiaries (the Company); the Company’s strategies, including expected impact of such strategies on our customers, actives, and sellers; our business and financial performance, expected financial results, guidance, and general business

outlook for current and future periods, including trends in U.S. and global GPV; our ability to manage our risk losses; the Company’s plans with respect to its emerging initiatives and product development plans and product launches; the ability

of the Company’s products to attract and retain sellers and customers, particularly in new or different markets or demographics or through partnerships; trends in the Company’s markets and the continuation of such trends; the

Company’s expectations and intentions regarding future expenses and marketing investments; and management’s statements related to business strategy, plans, investments, opportunities, and objectives for future operations. In some cases,

forward-looking statements can be identified by terms such as “may,” “will,” “appears,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,”

“target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue,” or the negative of these words or other similar terms or

expressions that concern our expectations, strategy, plans, or intentions. Such statements are subject to a number of known and unknown risks, uncertainties, assumptions, and other factors that may cause the Company’s actual results,

performance, or achievements to differ materially from results expressed or implied in this letter. Investors are cautioned not to place undue reliance on these statements, and reported results should not be considered as an indication of future

performance.

Risks that contribute to the uncertain nature of the forward-looking statements include, among others, a

deterioration of general macroeconomic conditions; the Company’s investments in its business and ability to maintain profitability; the Company’s efforts to expand its product portfolio and market reach; the Company’s ability to

develop products and services to address the rapidly evolving market for payments and financial services; the Company’s ability to deal with the substantial and increasingly intense competition in its industry; acquisitions, strategic

investments, entries into new businesses, joint ventures, divestitures, and other transactions that the Company may undertake; the Company’s ability to ensure the integration of its services with a variety of operating systems and the

interoperability of its technology with that of third parties; the Company’s ability to retain existing customers, attract new customers, and increase sales to all customers; the Company’s dependence on payment card networks and acquiring

processors; the effect of extensive regulation and oversight related to the Company’s business in a variety of areas; risks related to the banking ecosystem, including through our bank partnerships, and FDIC and other regulatory obligations;

the effect of management changes and business initiatives; the liabilities and loss potential associated with new products, product features, and services; litigation, including intellectual property claims, government investigations or inquiries,

and regulatory matters or disputes; the adequacy of reserves for such matters and the impact of any such matters or settlements thereof on our business; adoption of the Company’s products and services in international markets; changes in

political, business, and economic conditions; as well as other risks listed or described from time to time in the Company’s filings with the Securities and Exchange Commission (the SEC), including the Company’s Annual Report on Form 10-K

for the fiscal year ended December 31, 2023 and its subsequent Quarterly Reports on Form 10-Q, which are on file with the SEC and available on the Investor Relations page of the Company’s website. Additional information will also be set

forth in the Company’s Annual Report on Form 10-K for the year ended December 31, 2024 when filed. We have not yet filed our Form 10-K for the year ended December 31, 2024. As a result, all financial results in this earnings release

should be considered preliminary and are subject to change to reflect any necessary adjustments or changes in accounting estimates that are identified prior to the time we file our Form 10-K. All

forward-looking statements represent management’s current expectations and predictions regarding trends affecting the Company’s business and industry and are based on information and

estimates available to the Company at the time of this letter and are not guarantees of future performance. Except as required by law, the Company assumes no obligation to update any of the statements in this letter.

Key Operating Metrics And Non-Gaap Financial Measures

To supplement our financial information presented in accordance with generally accepted accounting principles in the United States (GAAP), from period to period, we consider and present certain operating and financial measures that

we consider key metrics or are not prepared in accordance with GAAP, including Gross Payment Volume (GPV), Gross Merchandise Value (GMV), Adjusted EBITDA, Adjusted EBITDA margin, Adjusted Net Income (Loss), Diluted Adjusted Net Income (Loss) Per

Share (Adjusted EPS), Adjusted Operating Income (Loss), Adjusted Operating Income (Loss) margin, Adjusted Free Cash Flow, constant currency, and non-GAAP operating expenses. We believe these metrics and

measures are useful to facilitate period-to-period comparisons of our business and to facilitate comparisons of our performance to that of other payments solution

providers. GPV includes Square GPV and Cash App Business GPV. Square GPV is defined as the total dollar amount of all card and bank payments processed by sellers using Square, net of refunds. Cash App Business GPV comprises Cash App activity related

to peer-to-peer transactions received by business accounts and peer-to-peer payments sent

from a credit card. GPV does not include transactions from our BNPL platform. We define GMV as the total order value processed on our BNPL platform.

Adjusted Net Income (Loss) and Diluted Adjusted Net Income (Loss) Per Share (Adjusted EPS) arenon-GAAP financial measures that represent our net income (loss) and net income (loss) per share, adjusted to eliminate the effect of share-based compensation expenses; restructuring share-based compensation

expense;, contingencies, restructuring, and other charges; goodwill and intangible asset impairment; amortization of intangible assets; amortization of debt discount and issuance costs; gain or loss on revaluation of equity investments;

remeasurement gain or loss on revaluation of bitcoin investment;; the gain or loss on the disposal of property and equipment; acquired deferred revenue and cost adjustments; tax effect of one-time income tax

benefits from deferred tax assets; and the tax effect of non-GAAP net income adjustments, as applicable. Additionally, for purposes of calculating diluted Adjusted EPS, we add back cash interest expense on

convertible senior notes, as if converted at the beginning of the period, if the impact is dilutive. To calculate the diluted Adjusted EPS, we adjust the weighted-average number of shares of common stock outstanding for the dilutive effect of all

potential shares of common stock. In periods when we recorded an Adjusted Net Loss, the diluted Adjusted EPS is the same as basic Adjusted EPS because the effects of potentially dilutive items were anti-dilutive given the Adjusted Net Loss position.

Non-GAAP effective tax rate is defined as our adjusted provision for income taxes, non-GAAP applied to our Adjusted

Net Income before income taxes. The adjusted provision for income taxes, non-GAAP is our as reported benefit from income taxes, less the tax effect of one-time income tax benefits from deferred tax assets and less the tax effect of other non-GAAP

net income adjustments.

Adjusted EBITDA and Adjusted EBITDA margin arenon-GAAP financial measures that represent our net income (loss), adjusted to exclude share-based compensation expense; restructuring share-based compensation expense; depreciation and amortization;

contingencies, restructuring, and other charges; goodwill and intangible asset impairment; interest income and expense; remeasurement gain or loss on bitcoin investment; other income and expense; provision for (benefit from) income taxes; gain or

loss on disposal of property and equipment; and acquired deferred revenue and cost adjustment, as applicable. Adjusted EBITDA margin is calculated as Adjusted EBITDA divided by gross profit.

Adjusted Operating Income (Loss) is anon-GAAP financial measure that represents our operating income (loss), adjusted to eliminate the effect of amortization of acquired technology assets; contingencies, restructuring, and other charges;

restructuring share-based compensation expenses; goodwill and intangible asset impairment and amortization of customer and other acquired intangible assets. Adjusted Operating Income (Loss) margin is calculated as Adjusted Operating Income (Loss)

divided by gross profit.

We also exclude from these measures certain acquisition-related and integration costs

associated with business combinations, and various other costs that are not reflective of our core operating performance. We exclude amortization of intangible assets arising from business combinations from Adjusted Net Income (Loss), Adjusted EPS,

Adjusted Operating Income (Loss), and Adjusted Operating Income (Loss) Margin because the amount of such expenses in any specific period may not directly correlate to the underlying performance of our ongoing business operations. Acquisition-related

costs include amounts paid to redeem acquirees’ unvested stock-based compensation awards; charges associated with holdback liabilities; and legal, accounting, and due diligence costs. Integration costs include advisory and other professional

services or consulting fees necessary to integrate acquired businesses. Other costs that are not reflective of our core business operating expenses may include contingencies, restructuring, and other charges; impairment charges; restructuring

share-based compensation expense; and certain litigation and regulatory charges. For Adjusted Net Income (Loss) and Adjusted EPS, we also add back the impact of the acquired deferred revenue and deferred cost adjustment, which was written down to

fair value in purchase accounting, and adjust for the tax effect of the non-GAAP net income adjustments.

Adjusted Free Cash Flow is a non-GAAP financial measure that represents our net cash

provided by operating activities adjusted for changes in settlements receivable; changes in customers payable; changes in settlements payable; the purchase of property and equipment; payments for originations of consumer receivables; proceeds from

principal repayments and sales of consumer receivables; and sales, principal payments, and forgiveness of PPP loans. We present Adjusted Free Cash Flow because we use it to understand the cash generated by our business and make strategic decisions

related to our balance sheet, and because we are focused on growing our Adjusted Free Cash Flow generation over time. It is not intended to represent amounts available for discretionary purposes. Constant currency growth is calculated by assuming

international results in a given period and the comparative prior period are translated from local currencies to the U.S. dollar at rates consistent with the monthly average rates in the comparative prior period. We discuss growth on a constant

currency basis because a portion of our business operates in markets outside the U.S. and is subject to changes in foreign exchange rates. Non-GAAP operating expenses is

a non-GAAP financial measure that represents operating expenses adjusted to remove the impact of share-based compensation; restructuring share-based

compensation; depreciation and amortization; gain or loss on disposal of property and equipment; acquisition-related integration and other costs; contingencies, restructuring; goodwill impairment and other charges. We have included Adjusted EBITDA,

Adjusted EBITDA margin, Adjusted Operating Income (Loss), Adjusted Operating Income (Loss) margin, Adjusted Net Income, Adjusted EPS, and non-GAAP operating expenses because they are key measures used by our

management to evaluate our operating performance, generate future operating plans, and make strategic decisions, including those relating to operating expenses and the allocation of internal resources. Accordingly, we believe that Adjusted EBITDA,

Adjusted EBITDA margin, Adjusted Operating Income (Loss), Adjusted Operating Income (Loss) margin, Adjusted Net Income, Adjusted EPS, and non-GAAP operating expenses provide useful information to investors and

others in understanding and evaluating our operating results in the same manner as our management and board of directors. In addition, they provide useful measures forperiod-to-period comparisons of our business, as they remove the effect of certain non-cash items and certain variable charges

that do not vary with our operations. We have included measures excluding our BNPL platform because we believe these measures are useful in understanding the ongoing results of our operations. Adjusted EBITDA, Adjusted EBITDA margin, Adjusted Net

Income, Adjusted Operating Income (Loss), Adjusted Operating Income (Loss) margin, Adjusted EPS, and non-GAAP operating expenses, as well as other measures defined in the shareholder letter, such as measures

excluding our BNPL platform, have limitations as financial measures, should be considered as supplemental in nature, and are not meant as substitutes for the related financial information prepared in accordance with GAAP. We believe that the

aforementioned metrics and measures provide useful information about our operating results, enhance the overall understanding of our past performance and future prospects, and provide useful measures for period-to-period comparisons of our business, as they remove the effect of certain variable amounts, or they remove amounts that were not repeated across periods and therefore make comparisons more difficult.

Our management uses these measures to evaluate our operating performance, generate future operating plans, and make strategic decisions, including those relating to operating expenses and the allocation of internal resources. These non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. These non-GAAPfinancial measures are not based on any standardized methodology prescribed by GAAP. Other companies, including companies in our industry, may calculate the non-GAAP financial measures differently or not at

all, which reduces their usefulness as comparative measures.

Consolidated Statements of Operations

In thousands, except per share data

TWELVE MONTHS ENDED

(UNAUDITED)

(AUDITED)

(AUDITED)

Revenue:

Transaction-based revenue

$

$

$

Subscription and services-based revenue

Hardware revenue

Bitcoin revenue

Total net revenue

Cost of revenue:

Transaction-based costs

Subscription and services-based costs

Hardware costs

Bitcoin costs

Amortization of acquired technology

assets

Total cost of revenue

Gross profit

Operating expenses:

Product development

Sales and marketing

General and administrative

Transaction, loan, and consumer receivable losses

Bitcoin impairment losses

—

—

Amortization of customer and other acquired

intangible assets

Total operating expenses

Operating income (loss)

)

)

Interest expense (income), net

)

Remeasurement gain on bitcoin investment

)

)

—

Other expense (income), net

)

)

Income (loss) before income tax

)

)

Benefit from income taxes (i)

)

)

)

Net income (loss)

)

)

Less: Net loss attributable to noncontrolling

interests

)

)

)

Net income (loss) attributable to common

stockholders

$

$

$

)

Net income (loss) per share attributable to common stockholders:

Basic

$

$

$

)

Diluted

$

$

$

)

Weighted-average shares used to compute net income (loss) per share attributable to common stockholders:

Basic

Diluted

(i) Includesone-time benefits from income taxes of $1.9 billion in fiscal 2024 related to both the release of the Company’s valuation allowance against deferred tax assets associated with certain federal and

state deferred tax assets as well as the recognition of deferred tax assets as part of internal legal entity restructuring efforts.

Consolidated Balance Sheets

In thousands, except per share data

(UNAUDITED)

(AUDITED)

Assets

Current assets:

Cash and cash equivalents

$

$

Investments in short-term debt securities

Settlements receivable

Customer funds

Consumer receivables, net

Loans held for sale

Other current assets

Total current assets

Property and equipment, net

Goodwill

Acquired intangible assets, net

Investments in long-term debt securities

Operating leaseright-of-use assets

Deferred tax assets

Othernon-current assets

Total assets

$

$

Liabilities and Stockholders’ Equity

Current liabilities:

Customers payable

$

$

Accrued expenses and other current liabilities

Current portion of long-term debt

—

Warehouse funding facilities, current

Total current

liabilities

Deferred tax liabilities

Warehouse funding facilities, non-current

Long-term debt

Operating lease liabilities, non-current

Othernon-current liabilities

Total liabilities

Commitments and contingencies

Stockholders’ equity:

Preferred stock, $0.0000001 par value: 100,000 shares authorized at December 31, 2024 and December 31,

—

—

Class A common stock, $0.0000001 par value: 1,000,000 shares authorized at December 31, 2024 and

December 31, 2023; 559,606 and 555,306 issued and outstanding at December 31, 2024 and December 31, 2023, respectively.

—

—

Class B common stock, $0.0000001 par value: 500,000 shares authorized at December 31, 2024 and

December 31, 2023; 60,070 and 60,515 issued and outstanding at December 31, 2024 and December 31, 2023, respectively.

—

—

Additional paid-in capital

Accumulated other comprehensive loss

)

)

Retained earnings (accumulated deficit)

)

Total stockholders’ equity

attributable to common stockholders

Noncontrolling

interests

)

)

Total stockholders’

equity

Total liabilities and

stockholders’ equity

$

$

Consolidated Statements of Cash Flows

In thousands

TWELVE MONTHS ENDED

(UNAUDITED)

(AUDITED)

(AUDITED)

Cash flows from operating activities:

Net income (loss)

$

$

$

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

Depreciation and amortization

Amortization of discounts and premiums and other non-cashadjustments

Non-cash lease expense

Share-based compensation

Loss (gain) on revaluation of equity investments

Remeasurement gain on bitcoin investment

—

Transaction, loan, and consumer receivable losses

Bitcoin impairment losses

—

—

Change in deferred income taxes

Goodwill and intangible asset impairment

—

Changes in operating assets and liabilities:

Settlements receivable

Purchases and originations of loans

Proceeds from payments and forgiveness of loans

Customers payable

Settlements payable

Other assets and liabilities

Net cash provided by operating

activities

Cash flows from investing activities:

Purchases of marketable debt securities

Proceeds from maturities of marketable debt securities

Proceeds from sale of marketable debt securities

Proceeds from maturities of marketable debt securities from customer funds

—

—

Proceeds from sale of marketable debt securities from customer funds

—

—

Payments for originations of consumer receivables

Proceeds from principal repayments and sales of consumer receivables

Purchases of property and equipment

Purchases of other investments

Business combinations, net of cash acquired

—

—

Net cash provided by investing

activities

Consolidated Statements of Cash Flows, Continued

In thousands

TWELVE MONTHS ENDED

(UNAUDITED)

(AUDITED)

(AUDITED)

Cash flows from financing activities:

Proceeds from issuance of senior notes

—

—

Payments of debt issuance costs from issuance of senior notes

—

—

Repayments of Paycheck Protection Program Liquidity Facility advances

—

Payments to redeem convertible notes

—

Proceeds from warehouse facilities borrowings

Repayments of warehouse facilities borrowings

Proceeds from the exercise of stock options and purchases under the employee stock purchase plan

Payments for tax withholding related to vesting of restricted stock units

—

—

Net increase in interest-bearing deposits

Repurchases of common stock

—

Other financing activities

Change in customer funds, restricted from use in the Company’s

operations

Net cash provided by (used in) financing

activities

Effect of foreign exchange rate on cash and cash equivalents

Net increase in cash, cash equivalents, restricted cash, and customer funds

Cash, cash equivalents, restricted cash, and customer funds, beginning of the

period

Cash, cash equivalents, restricted cash, and

customer funds, end of the period

$

$

$

Reportable Segment Disclosures

Information on the reportable segments revenue and segment operating profit, as well as amounts for the “Corporate and Other” category, which includes products

and services not assigned to reportable segments and intersegment eliminations

In thousands

THREE MONTHS ENDED

TWELVE MONTHS ENDED

(UNAUDITED)

(UNAUDITED)

Cash App

Square

Corporate

and Other

Total

Cash App

Square

Corporate

and Other

Total

Revenue:

Transaction-based revenue

$

$

$

—

$

$

$

$

—

$

Subscription and services-based revenue

Hardware revenue

—

—

Bitcoin revenue

—

—

—

—

Segment revenue

$

$

$

$

$

$

$

$

Less: Cost of revenue

$

$

$

$

$

$

$

$

Segment gross profit

$

$

$

$

$

$

$

$

Interest revenue

$

$

$

—

$

$

$

$

—

$

Amortization of acquired technology assets

$

$

$

—

$

$

$

$

$

THREE MONTHS ENDED

TWELVE MONTHS ENDED

(UNAUDITED)

(AUDITED)

Cash App

Square

Corporate

and Other

Total

Cash App

Square

Corporate

and Other

Total

Revenue:

Transaction-based revenue

$

$

$

—

$

$

$

$

—

$

Subscription and services- based revenue

Hardware revenue

—

—

—

—

Bitcoin revenue

—

—

—

—

Segment revenue

$

$

$

$

$

$

$

$

Less: Cost of revenue

$

$

$

$

$

$

$

$

Segment gross profit

$

$

$

$

$

$

$

$

Interest revenue

$

$

$

—

$

$

$

$

—

$

Amortization of acquired technology assets

$

$

$

$

$

$

$

$

Operating Segment Disclosures

A reconciliation of total segment gross profit to the Company’s income (loss) before applicable income taxes

In thousands

THREE MONTHS ENDED

TWELVE MONTHS ENDED

(UNAUDITED)

(UNAUDITED)

(AUDITED)

Total segment gross profit

$

$

$

$

Less: Product development

Less: Sales and marketing

Less: General and administrative

Less: Transaction, loan, and consumer receivable losses

Less: Amortization of customer and other intangible assets

Less: Interest expense (income), net

)

)

Less: Remeasurement gain on bitcoin investment

)

)

Less: Other expense (income),

net

)

Income (loss) before applicable income

taxes

$

$

$

$

)

Select Operating Metrics and Non-GAAP Financial Measures

Unaudited

THREE MONTHS ENDED

TWELVE MONTHS ENDED

Gross Payment Volume (GPV) (in millions)

$

$

$

$

Adjusted Operating Income (in thousands)

$

$

$

$

Adjusted EBITDA (in thousands)

$

$

$

$

Adjusted Net Income Per Share:

Basic

$

$

$

$

Diluted

$

$

$

$

THREE MONTHS ENDED

TWELVE MONTHS ENDED

Square GPV (in millions)

$

$

$

$

Cash App GPV (in millions)

Total GPV (in millions)

$

$

$

$

Key Metric Margins

Unaudited

In thousands, except for percentages

TWELVE MONTHS ENDED

Gross profit

$

$

Gross profit change (%)

YoY

Operating income (loss)

Operating income (loss) margin (%) of gross

profit

(4)%

Net income (loss)

Net income (loss) margin (%) of gross

profit

— %

Adjusted Operating Income (Loss)

Adjusted Operating Income margin (%) of gross

profit

5 %

Adjusted EBITDA

Adjusted EBITDA

margin (%) of gross profit

Adjusted Operating Income (Loss) and Margin

Unaudited

In thousands, except for percentages

THREE MONTHS ENDED

Operating income (loss)

$

$

$

$

$

Amortization of acquired technology assets

Acquisition-related and integration costs

Contingencies, restructuring and other charges

Restructuring share-based compensation expense

—

—

—

Goodwill and intangible asset impairment

—

—

—

Amortization of customer and other

acquired intangible assets

Adjusted Operating Income

$

$

$

$

$

Adjusted Operating Income margin

(%) of gross profit

9 %

Adjusted Operating Income (Loss) and Margin

Unaudited

In thousands, except for percentages

TWELVE MONTHS ENDED

Operating income

$

Amortization of acquired technology assets

Acquisition-related and integration costs

Contingencies, restructuring and other charges

Restructuring share-based compensation expense