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Earnings release · 8-K Exhibit 99

Salesforce Inc. · Earnings release · 8-K Exhibit 99

CRM · Information Technology

Filed 2025-12-03 · CY2025 Q4 · Company’s FY2025 Q4 · 6,415 words

Read the original on sec.gov ↗

Palanor summary

Salesforce reported Q3 FY26 results with revenue up 9% YoY to $10.3B. cRPO increased 11% YoY to $29.4B. The company raised FY26 revenue guidance to $41.45B-$41.55B. GAAP operating margin guidance was updated to 20.3%, while non-GAAP margin guidance was maintained at 34.1%. Agentforce and Data 360 products reached nearly $1.4B in ARR, up 114% YoY.

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EX-99.1 2 crm-q3fy26xexhibit991.htm EX-99.1 Document Exhibit 99.1 Salesforce Delivers Record Third Quarter Fiscal 2026 Results Driven by Agentforce & Data 360 cRPO up 11% Y/Y; RPO climbs 12% to nearly $60B; Agentforce surpasses 3.2 trillion tokens SAN FRANCISCO, Calif. - December 3, 2025 - Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced results for its third quarter fiscal 2026 ended October 31, 2025. Financial Highlights • Current remaining performance obligation of $29.4 billion, up 11% year-over-year ("Y/Y") and in constant currency ("CC") • Remaining performance obligation of $59.5 billion, up 12% Y/Y • Third quarter subscription & support revenue of $9.7 billion, up 10% Y/Y and 9% in CC • Third quarter revenue of $10.3 billion, up 9% Y/Y and 8% in CC • Third quarter GAAP operating margin of 21.3% and non-GAAP operating margin of 35.5% • Third quarter operating cash flow of $2.3 billion, up 17% Y/Y, and free cash flow of $2.2 billion, up 22% Y/Y • T1Returned $4.2 billion to shareholders, including $3.8 billion in share repurchases and $395 million in dividends • T2Raises full year FY26 revenue guidance to $41.45 billion to $41.55 billion, up 9% - 10% Y/Y and approximately 9% in CC, including approximately 80bps Informatica contribution • T3Updates full year FY26 GAAP operating margin guidance to 20.3%, and maintains non-GAAP operating margin guidance of 34.1% • Raises full year FY26 operating cash flow growth guidance to approximately 13% to 14% Y/Y "We are raising fiscal year 2026 revenue guidance to $41.45 billion to $41.55 billion, and Q3 cRPO was exceptional, up 11% year-over-year at $29.4 billion, signaling a powerful pipeline of future revenue," said Marc Benioff, Chair and CEO, Salesforce.

"T4Our Agentforce and Data 360 products are the momentum drivers, hitting nearly $1.4 billion in ARR—an explosive 114% year-over-year gain. We now have over 9,500 paid Agentforce deals and 3.2 trillion tokens processed, underscoring our leadership in building the Agentic Enterprise and driving real outcomes." "Our Q3 momentum and continued Agentforce adoption further reinforces our path to achieve our G1$60 billion plus organic revenue target and our G2Profitable Growth Framework target of 50 by FY30," said Robin Washington, President and Chief Financial and Operating Officer, Salesforce. Salesforce Company Highlights • Agentforce and Data 360 annual recurring revenue ("ARR") reached nearly $1.4 billion, up 114% Y/Y • Agentforce ARR surpassed half a billion in Q3, up 330% Y/Y • Agentforce accounts in production increased 70% quarter-over-quarter • 50% of Agentforce and Data 360 Q3 bookings came from existing customer expansion • Salesforce has closed over 18,500 Agentforce deals since launch; over 9,500 paid deals, up 50% quarter-over-quarter • Agentforce has processed more than 3.2 trillion tokens through our LLM gateway • In Q3 Data 360 ingested 32 trillion records, up 119% Y/Y, including 15 trillion via Zero Copy, up 341% Y/Y, and 390% Y/Y growth in unstructured data processed • Nearly 90% of Forbes' Top 50 AI companies run on Salesforce, with an average of 4 clouds • Completed Informatica acquisition, bringing Informatica's rich data catalog, integration, governance, quality and privacy, metadata management, and Master Data Management services to the Salesforce platform Guidance Salesforce's guidance includes GAAP and non-GAAP financial measures.

The following tables summarize Salesforce's guidance for the fourth quarter fiscal 2026 and full-year fiscal 2026: Q4 FY26 Guidance GAAP Non-GAAP (1) G3Revenue $11.13 - $11.23 billion G4Revenue growth (2) 11% - 12% 10% - 11% CC, $150M Y/Y FX Includes approximately 3pts Informatica contribution G5Diluted net income per share $1.47 - $1.49 $3.02 - $3.04 G6Current remaining performance obligation growth (3) Approximately 15% Approximately 13% CC, $500M Y/Y FX Includes approximately 4pts Informatica contribution Full Year FY26 Guidance GAAP Non-GAAP (1) G7Revenue $41.45 - $41.55 billion G8Revenue growth (2) 9% - 10% Approximately 9% CC, $275M Y/Y FX T5Includes approximately 80bps Informatica contribution Subscription & support revenue growth (4) Slightly above 10% Slightly below 10% CC Includes approximately 80bps Informatica contribution G9Operating margin 20.3% 34.1% G10Diluted net income per share $7.22 - $7.24 $11.75 - $11.77 G11Operating cash flow growth Approximately 13% - 14% G12Free cash flow growth Approximately 13% - 14% (1) Non-GAAP CC revenue growth, non-GAAP CC remaining performance obligation growth, non-GAAP CC subscription & support revenue growth, non-GAAP operating margin, non-GAAP diluted net income per share, and free cash flow growth are non-GAAP financial measures.

See below for an explanation of non-GAAP financial measures. The Company's shares used in computing GAAP diluted net income per share guidance and non-GAAP diluted net income per share guidance excludes any impact to share count from potential Q4 FY26 repurchase activity under our share repurchase program. (2) Revenue FX impact is calculated by taking the current period rates compared to the prior period average rates. (3) Current remaining performance obligation FX impact is calculated by taking the current period rates compared to the prior period ending rates. (4) Subscription & support revenue excludes professional services revenue. The following is a reconciliation of GAAP operating margin guidance to non-GAAP operating margin guidance for the full year: Full Year FY26 Guidance GAAP operating margin (1) 20.3% Plus Amortization of purchased intangibles (2) 4.1% Stock-based compensation expense (2)(3) 8.4% Restructuring (2)(3) 1.3% Non-GAAP operating margin (1) 34.1% (1) GAAP operating margin is the proportion of GAAP income from operations as a percentage of GAAP revenue.

Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue. (2) The percentages shown above have been calculated based on the midpoint of the low and high ends of the revenue guidance for full year FY26. (3) The percentages shown in the restructuring line have been calculated based on charges associated with the Company's restructuring initiatives. Stock-based compensation expense excludes stock-based compensation expense related to the Company's restructuring initiatives, which is included in the restructuring line. The following is a per share reconciliation of GAAP diluted net income per share to non-GAAP diluted net income per share guidance for the next quarter and the full year:   Fiscal 2026   Q4 FY26 GAAP diluted net income per share range (1)(2) $1.47 - $1.49 $7.22 - $7.24 Plus Amortization of purchased intangibles $ 0.59  $ 1.79  Stock-based compensation expense $ 1.14  $ 3.63  Restructuring (3) $ 0.25  $ 0.56  Less Income tax effects and adjustments (4) $ (0.43) $ (1.45) Non-GAAP diluted net income per share (2) $3.02 - $3.04 $11.75 - $11.77 Shares used in computing basic net income per share (millions) (5) 944  952  Shares used in computing diluted net income per share (millions) (5) 954  959  (1) The Company's GAAP tax provision is expected to be approximately 22.4% for the three months ended January 31, 2026 and 20.5% for the year ended January 31, 2026.

The GAAP tax rates may fluctuate due to discrete tax items, changes in valuation allowance assessment, future acquisitions, or other transactions. (2) The Company's projected GAAP and non-GAAP diluted net income per share assumes no change to the value of our strategic investment portfolio as it is not possible to forecast future gains and losses. The impact of future gains or losses from the Company's strategic investment portfolio could be material. (3) The estimated impact to GAAP diluted net income per share is in connection with the Company's restructuring initiatives. (4) The Company's non-GAAP tax provision uses a long-term projected tax rate of 22.0%, which reflects currently available information and could be subject to change. (5) The Company's shares used in computing GAAP net income per share guidance and non-GAAP net income per share guidance excludes any impact to share count from potential Q4 FY26 repurchase activity under our share repurchase program.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below. Management will provide further commentary around these guidance assumptions on its earnings call. Product Releases and Enhancements Salesforce releases major updates for our core platform and apps three times a year, with additional updates happening regularly across our portfolio. These releases are a result of significant research and development investments made over multiple years, and are designed to help customers drive cost savings, boost efficiency, and build trust. Salesforce leaders will participate in a Q3 FY26 Customer Momentum & Customer Success Update webinar on Thursday, December 4, 2025, at 11:00 AM PT / 2:00 PM ET.

A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. To learn more about our newest innovations and product release highlights, including our latest Winter 2026 Product Release, see FY26 Q3 Product Releases and Announcements at https://www.salesforce.com/news/stories/fy26-q3-highlights/ and see our latest major release at www.salesforce.com/releases. Environmental, Social, and Governance (ESG) Strategy To learn more about our latest initiatives and priorities, review our Stakeholder Impact Report at https://salesforce.com/stakeholder-impact-report. Quarterly Conference Call Salesforce plans to host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

About Salesforce Salesforce helps organizations of any size become agentic enterprises - integrating humans, agents, apps, and data on a trusted, unified platform to unlock unprecedented growth and innovation. Visit www.salesforce.com for more information. Mike Spencer Salesforce Investor Relations investor@salesforce.com Carolyn Guss Salesforce Public Relations 415-536-4966 pr@salesforce.com ### "Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about the Company's financial and operating results and guidance, which include, but are not limited to, expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, net income per share, operating cash flow growth, operating margin, expected revenue growth, expected foreign currency exchange rate impact, expected current remaining performance obligation growth, expected tax rates or provisions, stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth, strategic investments, expected restructuring expense or charges and expected timing of product releases and enhancements.

The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the Company's results or outcomes could differ materially and adversely from those expressed or implied by our forward-looking statements. Readers are cautioned not to place undue reliance on such forward-looking statements. The risks and uncertainties referred to above include -- but are not limited to -- risks associated with: • the effect of the acquisition of Informatica on our operating results, the market price of our common stock, our ability to retain and hire key personnel and our ability to maintain relationships with customers, suppliers and others with whom we or Informatica do business; • our ability to maintain sufficient security levels and service performance, avoid downtime and prevent, detect and remediate performance degradation and security breaches; • our ability to secure sufficient data center capacity; • our reliance on third-party infrastructure providers, including hardware, software, energy and platform providers and the organizations responsible for the development and maintenance of Internet infrastructure; • uncertainties regarding AI technologies and their integration into our product offerings; • the evolving landscape related to environmental, social and governance ("ESG") matters; • the effect of evolving government regulations, including those related to our industry and providing services on or accessing the Internet, and those addressing ESG matters, data privacy, cybersecurity, cross-border data transfers, government contracting and procurement, and import and export controls; • current and potential litigation and regulatory investigations involving us or our industry; • our ability to successfully expand or introduce new services and product features, including related to AI and Agentforce; • our ability to successfully complete, integrate and realize the benefits from acquisitions or other strategic transactions; • uncertainties regarding the pace of change and innovation and our ability to compete in the markets in which we participate; • our ability to successfully execute our business strategy and our business plans, including efforts to expand internationally and related risks; • our ability to meet our long-term revenue target and profitable growth framework; • our ability to predict and meet expectations regarding our operating results and cash flows, including revenue and remaining performance obligation, including as a result of the seasonal nature of our sales cycle and the variability in our results arising from the accounting for term license revenue products and some complex transactions; • our ability to predict and limit customer attrition and costs related to those efforts; • the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; • our real estate and office facilities strategy and related costs and uncertainties; • the performance of our strategic investment portfolio, including fluctuations in the fair value of our investments; • our ability to protect our intellectual property rights; • our ability to maintain and enhance our brands; • uncertainties regarding the realizability, valuation and potential availability of certain tax assets; • the impact of new accounting pronouncements and tax rules; • uncertainties affecting our ability to estimate our tax rate; • uncertainties regarding the effect of geopolitical events, inflationary pressures, market and macroeconomic volatility, financial institution instability, changes in monetary policy, foreign currency exchange rate and interest rate fluctuations, uncertainty regarding changes in trade policies, including trade wars, the threat or imposition of tariffs or other trade restrictions as well as any retaliatory actions, and climate change, natural disasters and actual or threatened public health emergencies on our workforce, business, and operating results; • uncertainties regarding the impact of expensing stock options and other equity awards; • the sufficiency of our capital resources, including our ability to execute our share repurchase program and declare future cash dividends; • our ability to comply with our debt covenants and lease obligations; and • uncertainties regarding impacts to our workforce and workplace culture, such as those arising from our current and future office environments or remote work policies or our ability to realize the expected benefits of the Company's restructuring initiatives.

Further information on these and other factors that could affect the Company's actual results or outcomes is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Financials section of the Company's website at investor.salesforce.com/financials/. Salesforce, Inc. assumes no obligation and does not intend to revise or update publicly any forward-looking statements for any reason, except as required by law. © 2025 Salesforce, Inc.  All rights reserved.  Salesforce and other marks are trademarks of Salesforce, Inc.  Other brands featured herein may be trademarks of their respective owners. # Salesforce, Inc.

Condensed Consolidated Statements of Operations (in millions, except per share data) (Unaudited) 3 Three Months Ended October 31, Nine Months Ended October 31, 2025 2024 2025 2024 Revenues: Subscription and support $ 9,726  $ 8,879  $ 28,713  $ 26,228  Professional services and other 533  565  1,611  1,674  Total revenues 10,259  9,444  30,324  27,902  Cost of revenues (1)(2): Subscription and support 1,665  1,501  4,921  4,617  Professional services and other 590  604  1,841  1,809  Total cost of revenues 2,255  2,105  6,762  6,426  Gross profit 8,004  7,339  23,562  21,476  Operating expenses (1)(2): Research and development 1,433  1,356  4,374  4,073  Sales and marketing 3,456  3,323  10,328  9,786  General and administrative 667  711  2,098  2,069  Restructuring 260  56  300  163  Total operating expenses 5,816  5,446  17,100  16,091  Income from operations 2,188  1,893  6,462  5,385  Gains (losses) on strategic investments, net 263  (217) 206  (217) Other income 61  70  224  282  Income before provision for income taxes 2,512  1,746  6,892  5,450  Provision for income taxes (426) (219) (1,378) (961) Net income $ 2,086  $ 1,527  $ 5,514  $ 4,489  Basic net income per share $ 2.20  $ 1.60  $ 5.77  $ 4.66  Diluted net income per share (3) $ 2.19  $ 1.58  $ 5.73  $ 4.60  Shares used in computing basic net income per share 948  956  955  963  Shares used in computing diluted net income per share 952  965  962  975  (1) Amounts include amortization of intangible assets acquired through business combinations, as follows:   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Cost of revenues $ 156  $ 131  $ 468  $ 600  Sales and marketing 230  223  693  669  (2) Amounts include stock-based compensation expense, as follows:   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Cost of revenues $ 129  $ 135  $ 406  $ 386  Research and development 271  278  826  814  Sales and marketing 296  312  874  911  General and administrative 109  95  291  267  Restructuring 14  0  29  2  (3) During the three months ended October 31, 2025 and 2024, gains (losses) on strategic investments impacted GAAP diluted net income per share by $0.21 and $(0.17) based on a U.S. tax rate of 23.5% and 24.5%, respectively, and non-GAAP diluted net income per share by $0.22 and $(0.18) based on a non-GAAP tax rate of 22.0%.

During the nine months ended October 31, 2025 and 2024, gains (losses) on strategic investments impacted GAAP diluted EPS by $0.16 and $(0.17) based on a U.S. tax rate of 23.5% and 24.5%, respectively, and non-GAAP diluted EPS by $0.17 and $(0.17) based on a non-GAAP tax rate of 22.0%. Salesforce, Inc. Condensed Consolidated Statements of Operations (As a percentage of total revenues) (Unaudited)   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Revenues: Subscription and support 95  % 94  % 95  % 94  % Professional services and other 5  6  5  6  Total revenues 100  100  100  100  Cost of revenues (1)(2): Subscription and support 16  16  16  17  Professional services and other 6  6  6  6  Total cost of revenues 22  22  22  23  Gross profit 78  78  78  77  Operating expenses (1)(2): Research and development 14  14  14  15  Sales and marketing 34  35  34  35  General and administrative 6  8  7  7  Restructuring 3  1  1  1  Total operating expenses 57  58  56  58  Income from operations 21  20  22  19  Gains (losses) on strategic investments, net 2  (3) 0  0  Other income 1  1  1  1  Income before provision for income taxes 24  18  23  20  Provision for income taxes (4) (2) (5) (4) Net income 20  % 16  % 18  % 16  % (1) Amounts include amortization of intangible assets acquired through business combinations as a percentage of total revenues, as follows:   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Cost of revenues 2  % 2  % 2  % 2  % Sales and marketing 2  2  2  3  (2) Amounts include stock-based compensation expense as a percentage of total revenues, as follows:   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Cost of revenues 1  % 2  % 1  % 2  % Research and development 3  3  3  3  Sales and marketing 3  3  3  3  General and administrative 1  1  1  1  Restructuring 0  0  0  0  Salesforce, Inc.

Condensed Consolidated Balance Sheets (in millions) October 31, 2025 January 31, 2025 Assets (unaudited) Current assets: Cash and cash equivalents $ 8,978  $ 8,848  Marketable securities 2,345  5,184  Accounts receivable, net 5,474  11,945  Costs capitalized to obtain revenue contracts, net 1,835  1,971  Prepaid expenses and other current assets 2,431  1,779  Total current assets 21,063  29,727  Property and equipment, net 3,147  3,236  Operating lease right-of-use assets, net 1,949  2,157  Noncurrent costs capitalized to obtain revenue contracts, net 2,293  2,475  Strategic investments 6,410  4,852  Goodwill 52,457  51,283  Intangible assets acquired through business combinations, net 3,491  4,428  Deferred tax assets and other assets, net 4,334  4,770  Total assets $ 95,144  $ 102,928  Liabilities and stockholders' equity Current liabilities: Accounts payable, accrued expenses and other liabilities $ 5,850  $ 6,658  Operating lease liabilities, current 564  579  Unearned revenue 14,996  20,743  Total current liabilities 21,410  27,980  Noncurrent debt 8,438  8,433  Noncurrent operating lease liabilities 2,137  2,380  Other noncurrent liabilities 3,138  2,962  Total liabilities 35,123  41,755  Stockholders' equity: Common stock 1  1  Treasury stock, at cost (28,255) (19,507) Additional paid-in capital 67,448  64,576  Accumulated other comprehensive income (loss) 154  (266) Retained earnings 20,673  16,369  Total stockholders' equity 60,021  61,173  Total liabilities and stockholders' equity $ 95,144  $ 102,928  Salesforce, Inc.

Condensed Consolidated Statements of Cash Flows (in millions) (Unaudited) 3 Three Months Ended October 31, Nine Months Ended October 31, 2025 2024 2025 2024 Operating activities: Net income $ 2,086  $ 1,527  $ 5,514  $ 4,489  Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization (1) 851  814  2,511  2,600  Amortization of costs capitalized to obtain revenue contracts, net 548  525  1,637  1,568  Stock-based compensation expense 819  820  2,426  2,380  (Gains) losses on strategic investments, net (263) 217  (206) 217  Changes in assets and liabilities, net of business combinations: Accounts receivable, net 123  655  6,472  6,681  Costs capitalized to obtain revenue contracts, net (548) (430) (1,319) (1,105) Prepaid expenses and other current assets and other assets 396  (272) (117) (1,263) Accounts payable and accrued expenses and other liabilities 0  32  (1,224) (503) Operating lease liabilities (137) (144) (415) (387) Unearned revenue (1,559) (1,761) (5,747) (5,555) Net cash provided by operating activities 2,316  1,983  9,532  9,122  Investing activities: Business combinations, net of cash acquired (978) (179) (1,032) (517) Purchases of strategic investments (1,123) (67) (1,446) (374) Sales of strategic investments 68  13  112  118  Purchases of marketable securities (366) (1,239) (3,570) (5,041) Sales of marketable securities 2,605  554  4,189  3,652  Maturities of marketable securities 452  905  2,317  2,439  Capital expenditures (139) (204) (453) (504) Net cash provided by (used in) investing activities 519  (217) 117  (227) Financing activities: Repurchases of common stock (3,801) (1,285) (8,659) (7,753) Payments for taxes related to net share settlement of equity awards (127) 0  (139) 0  Proceeds from employee stock plans 239  321  765  1,056  Principal payments on financing obligations (160) (100) (438) (505) Repayments of debt 0  0  0  (1,000) Payments of dividends and dividend equivalents (395) (382) (1,196) (1,154) Net cash used in financing activities (4,244) (1,446) (9,667) (9,356) Effect of exchange rate changes 22  (5) 148  (14) Net increase (decrease) in cash and cash equivalents (1,387) 315  130  (475) Cash and cash equivalents, beginning of period 10,365  7,682  8,848  8,472  Cash and cash equivalents, end of period $ 8,978  $ 7,997  $ 8,978  $ 7,997  (1)    Includes amortization of intangible assets acquired through business combinations, depreciation of fixed assets and amortization and impairment of right-of-use assets.

Salesforce, Inc. Additional Metrics (Unaudited) Supplemental Revenue Analysis Remaining Performance Obligation Remaining performance obligation ("RPO") represents contracted revenue that has not yet been recognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. RPO is influenced by several factors, including seasonality, the timing of renewals, the timing of term license deliveries, average contract terms and foreign currency exchange rates. Remaining performance obligation is also impacted by acquisitions. Unbilled portions of RPO denominated in foreign currencies are revalued each period based on the period end exchange rates. The portion of RPO that is unbilled is not recorded on the condensed consolidated balance sheets.

RPO consisted of the following (in billions):   Current Noncurrent Total As of October 31, 2025 $ 29.4  $ 30.1  $ 59.5  As of July 31, 2025 29.4  30.5  59.9  As of April 30, 2025 29.6  31.3  60.9  As of January 31, 2025 30.2  33.2  63.4  As of October 31, 2024 26.4  26.7  53.1  Unearned Revenue Unearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized as revenue when transfer of control to customers has occurred or services have been provided. The change in unearned revenue was as follows (in millions): Three Months Ended October 31, Nine Months Ended October 31, 2025 2024 2025 2024 Unearned revenue, beginning of period $ 16,555  $ 15,222  $ 20,743  $ 19,003  Billings and other (1) 8,700  7,694  24,577  22,371  Revenue recognized over time (9,833) (9,023) (28,727) (26,446) Revenue recognized at a point in time (426) (421) (1,597) (1,456) Unearned revenue, end of period $ 14,996  $ 13,472  $ 14,996  $ 13,472  (1)     Other includes, for example, the impact of foreign currency translation, contributions from contract assets and business combinations.

Disaggregation of Revenue Subscription and Support Revenue by the Company's service offerings (1) Subscription and support revenues consisted of the following (in millions): Three Months Ended October 31, Nine Months Ended October 31, 2025 2024 2025 2024 Agentforce Sales $ 2,297  $ 2,119  $ 6,695  $ 6,188  Agentforce Service 2,495  2,288  7,287  6,727  Agentforce 360 Platform, Slack and Other 2,180  1,825  6,227  5,329  Agentforce Marketing and Agentforce Commerce 1,361  1,334  4,051  3,924  Agentforce Integration and Agentforce Analytics 1,393  1,313  4,453  4,060  $ 9,726  $ 8,879  $ 28,713  $ 26,228  (1)     In the third quarter of fiscal 2026, the Company renamed its service offerings to reference Agentforce. There were no changes in the allocation of revenue between these service offerings coming from this change.

Total Revenue by Geographic Locations Revenues by geographical region consisted of the following (in millions): Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Americas $ 6,703  $ 6,220  $ 19,908  $ 18,483  Europe 2,470  2,228  7,236  6,557  Asia Pacific 1,086  996  3,180  2,862  $ 10,259  $ 9,444  $ 30,324  $ 27,902  Constant Currency Growth Rates Subscription and support revenues constant currency growth rates by the Company's service offerings were as follows: Three Months Ended October 31, 2025 Compared to Three Months Ended October 31, 2024 Three Months Ended July 31, 2025 Compared to Three Months Ended July 31, 2024 Three Months Ended October 31, 2024 Compared to Three Months Ended October 31, 2023 Agentforce Sales 8% 8% 11% Agentforce Service 8% 8% 10% Agentforce 360 Platform, Slack and Other 19% 16% 8% Agentforce Marketing and Agentforce Commerce 1% 3% 8% Agentforce Integration and Agentforce Analytics 6% 12% 5% Total growth 9% 9% 9% Revenue constant currency growth rates by geographical region were as follows: Three Months Ended October 31, 2025 Compared to Three Months Ended October 31, 2024 Three Months Ended July 31, 2025 Compared to Three Months Ended July 31, 2024 Three Months Ended October 31, 2024 Compared to Three Months Ended October 31, 2023 Americas 8% 9% 6% Europe 7% 7% 9% Asia Pacific 11% 11% 14% Total growth 8% 9% 8% Current remaining performance obligation constant currency growth rates were as follows: October 31, 2025 Compared to October 31, 2024 July 31, 2025 Compared to July 31, 2024 October 31, 2024 Compared to October 31, 2023 Total growth 11% 10% 10% Salesforce, Inc.

GAAP Results Reconciled to Non-GAAP Results The following tables reflect selected GAAP results reconciled to Non-GAAP results. (in millions, except per share data) (Unaudited)     Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Non-GAAP income from operations GAAP income from operations $ 2,188  $ 1,893  $ 6,462  $ 5,385  Plus: Amortization of purchased intangibles (1) 386  354  1,161  1,269  Stock-based compensation expense (2)(3) 805  820  2,397  2,378  Restructuring 260  56  300  163  Non-GAAP income from operations $ 3,639  $ 3,123  $ 10,320  $ 9,195  Non-GAAP operating margin as a percentage of revenues Total revenues $ 10,259  $ 9,444  $ 30,324  $ 27,902  GAAP operating margin (4) 21.3  % 20.0  % 21.3  % 19.3  % Non-GAAP operating margin (4) 35.5  % 33.1  % 34.0  % 33.0  % Non-GAAP net income GAAP net income $ 2,086  $ 1,527  $ 5,514  $ 4,489  Plus: Amortization of purchased intangibles (1) 386  354  1,161  1,269  Stock-based compensation expense (2)(3) 805  820  2,397  2,378  Restructuring 260  56  300  163  Income tax effects and adjustments (446) (436) (987) (1,076) Non-GAAP net income $ 3,091  $ 2,321  $ 8,385  $ 7,223  Three Months Ended October 31, Nine Months Ended October 31, 2025 2024 2025 2024 Non-GAAP diluted net income per share GAAP diluted net income per share $ 2.19  $ 1.58  $ 5.73  $ 4.60  Plus: Amortization of purchased intangibles (1) 0.41  0.37  1.22  1.30  Stock-based compensation expense (2)(3) 0.85  0.85  2.49  2.44  Restructuring 0.27  0.06  0.31  0.17  Income tax effects and adjustments (0.47) (0.45) (1.03) (1.10) Non-GAAP diluted net income per share $ 3.25  $ 2.41  $ 8.72  $ 7.41  Shares used in computing non-GAAP diluted net income per share 952  965  962  975  (1) Amortization of purchased intangibles was as follows:   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Cost of revenues $ 156  $ 131  $ 468  $ 600  Sales and marketing 230  223  693  669  $ 386  $ 354  $ 1,161  $ 1,269  (2) Stock-based compensation expense, excluding stock-based compensation expense related to restructuring, was as follows:   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Cost of revenues $ 129  $ 135  $ 406  $ 386  Research and development 271  278  826  814  Sales and marketing 296  312  874  911  General and administrative 109  95  291  267  $ 805  $ 820  $ 2,397  $ 2,378  (3)    Stock-based compensation expense included in the GAAP to non-GAAP reconciliation tables above excludes stock-based compensation expense related to restructuring activities for each of the three months ended October 31, 2025 and 2024 of $14 million and $0 million, respectively, and for the nine months ended October 31, 2025 and 2024 of $29 million and $2 million, respectively, which are included in the restructuring line. (4)    GAAP operating margin is the proportion of GAAP income from operations as a percentage of GAAP revenue.

Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue. Non-GAAP income from operations excludes the impact of the amortization of purchased intangibles, stock-based compensation expense and charges associated with the Company's restructuring activities. Salesforce, Inc. Computation of Basic and Diluted GAAP and Non-GAAP Net Income Per Share (in millions, except per share data) (Unaudited)   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 GAAP Basic Net Income Per Share Net income $ 2,086  $ 1,527  $ 5,514  $ 4,489  Basic net income per share $ 2.20  $ 1.60  $ 5.77  $ 4.66  Shares used in computing basic net income per share 948  956  955  963    Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Non-GAAP Basic Net Income Per Share Non-GAAP net income $ 3,091  $ 2,321  $ 8,385  $ 7,223  Non-GAAP basic net income per share $ 3.26  $ 2.43  $ 8.78  $ 7.50  Shares used in computing non-GAAP basic net income per share 948  956  955  963    Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 GAAP Diluted Net Income Per Share Net income $ 2,086  $ 1,527  $ 5,514  $ 4,489  Diluted net income per share $ 2.19  $ 1.58  $ 5.73  $ 4.60  Shares used in computing diluted net income per share 952  965  962  975    Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 Non-GAAP Diluted Net Income Per Share Non-GAAP net income $ 3,091  $ 2,321  $ 8,385  $ 7,223  Non-GAAP diluted net income per share $ 3.25  $ 2.41  $ 8.72  $ 7.41  Shares used in computing non-GAAP diluted net income per share 952  965  962  975  Supplemental Cash Flow Information Computation of Free Cash Flow, a Non-GAAP Measure (in millions) (Unaudited)   Three Months Ended October 31, Nine Months Ended October 31,   2025 2024 2025 2024 GAAP net cash provided by operating activities $ 2,316  $ 1,983  $ 9,532  $ 9,122  Capital expenditures (139) (204) (453) (504) Free cash flow $ 2,177  $ 1,779  $ 9,079  $ 8,618  Non-GAAP Financial Measures: This press release includes information about non-GAAP operating margin, non-GAAP net income per share, non-GAAP tax rates, free cash flow, constant currency revenue and revenue growth rate, constant currency subscription and support revenue growth rate and constant currency current remaining performance obligation growth rates (collectively the "non-GAAP financial measures").

These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the Company's condensed consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP financial measures when planning, monitoring and evaluating the Company's performance. The primary purpose of using non-GAAP financial measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the Company's results in the same way management does.

Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the Company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the Company's business. Further to the extent that other companies use similar methods in calculating non-GAAP financial measures, the provision of supplemental non-GAAP information can allow for a comparison of the Company's relative performance against other companies that also report non-GAAP operating results. Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue. Non-GAAP income from operations excludes the impact of the following items: stock-based compensation expense, amortization of acquisition-related intangibles and charges associated with the Company's restructuring activities.

Non-GAAP net income per share excludes, to the extent applicable, the impact of the following items: stock-based compensation expense, amortization of purchased intangibles, charges related to the Company's restructuring activities and income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the Company's long-term benefit over multiple periods. As described above, the Company excludes or adjusts for the following in its non-GAAP results and guidance: • Stock-Based Compensation Expense: The Company's compensation strategy includes the use of stock-based compensation expense to attract and retain employees and executives. It is principally aimed at aligning their interests with those of our stockholders and at long-term employee retention, rather than to motivate or reward operational performance for any particular period.

Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational decisions and performance in any particular period. • Amortization of Purchased Intangibles: The Company views amortization of acquisition-related intangible assets, such as the amortization of the cost associated with an acquired company's research and development efforts, trade names, customer lists and customer relationships, and, in some cases, acquired lease intangibles, as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are continually evaluated for impairment, amortization of the cost of purchased intangibles is a static expense, which is not typically affected by operations during any particular period. Although the Company excludes the amortization of purchased intangibles from these non-GAAP financial measures, management believes that it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation. • Restructuring: Restructuring charges are costs associated with a formal restructuring plan and may include employee notice period costs and severance payments, lease or contract termination costs, asset impairments, accelerated depreciation and amortization and other related expenses.

The Company excludes these restructuring charges because they are distinct from ongoing operational costs and it does not believe they are reflective of current and expected future business performance and operating results. • Gains (Losses) on Strategic Investments, net: The Company records all fair value adjustments to its equity securities held within the strategic investment portfolio through the statement of operations. As it is not possible to forecast future gains and losses, the Company assumes no change to the value of its strategic investment portfolio in its GAAP and non-GAAP estimates for future periods, including its guidance. Gains (Losses) on Strategic Investments, net, are included in its GAAP financial statements. • Income Tax Effects and Adjustments: The Company utilizes a fixed long-term projected non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the effects of items such as changes in the tax valuation allowance and tax effects of acquisition-related costs, since each of these can vary in size and frequency.

When projecting this long-term rate, the Company evaluated a three-year financial projection that excludes the direct impact of the following non-cash items: stock-based compensation expenses and the amortization of purchased intangibles. The projected rate also considers factors including the Company's expected tax structure, its tax positions in various jurisdictions and key legislation in major jurisdictions where the Company operates. For fiscal 2025, the Company used a projected non-GAAP tax rate of 22.0%. For fiscal 2026, the Company uses a projected non-GAAP tax rate of 22.0%, which reflects currently available information, as well as other factors and assumptions. The non-GAAP tax rate could be subject to change for a variety of reasons, including the rapidly evolving global tax environment, significant changes in the Company's geographic earnings mix due to acquisition activity or other changes to the Company's strategy or business operations.

The Company will re-evaluate its long-term rate as appropriate. The Company presents constant currency information to provide a framework for assessing how the Company's underlying business performed excluding the effect of foreign currency rate fluctuations. To present constant currency revenue growth rates, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to rather than the actual exchange rates in effect during that period. To present current remaining performance obligation growth rates on a constant currency basis, current remaining performance obligation balances in local currencies in previous comparable periods are converted using the United States dollar currency exchange rate as of the most recent balance sheet date.

The Company defines the non-GAAP measure free cash flow as GAAP net cash provided by operating activities, less capital expenditures. Other Metrics : The Company defines Agentforce and Data 360 annual recurring revenue ("ARR") as the annualized recurring value of active Data 360 and certain generative artificial intelligence ("AI") subscription agreements, including those for Agentforce and standalone generative AI products, at the end of the reporting period.

Mentions · how they’re counted

CategoryUnderlinedWord counterModel’s count
AI

AI, artificial intelligence, generative AI, machine learning, large language model, LLM

9910
Layoffs

layoffs, RIF, headcount reduction, workforce optimization, restructuring

26—0
Recession

recession, downturn, contraction, slowdown

000
Tariffs

tariff, trade war, trade barriers, trade restrictions, trade policy

221
Buybacks

share repurchase, buyback program

4—1

Underlines use the same word lists the scores use. AI, recession and tariffs follow Palanor’s word counter, so those counts match it exactly on the same text. Layoffs and buybacks use the terms the model was given. The model’s count is an estimate by meaning, not by string, so it can differ from the underlines.

Source: SEC EDGAR · public domain · Highlights by Palanor