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Consumer Complaints by Product, Excluding Credit Reports
Complaints received by the CFPB in the latest month, by product group
Plays the chart through its history. Pauses are where a new leader takes first place.
CFPB Consumer Complaint Database, complaints by month received. Not a statistical sample of consumers’ experiences; the newest months keep rising for a few weeks as complaints are published.
What consumers complain about once credit reports are set aside: collections lead, with bank accounts, cards and payment apps behind.
What this chart reads·7 series
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- CFPB Complaints: Debt Collection (Monthly)as “Debt collection”latest 2026-09-01
- CFPB Complaints: Checking and Savings Accounts (Monthly)as “Checking and savings”latest 2026-09-01
- CFPB Complaints: Credit Cards and Prepaid Cards (Monthly)as “Credit and prepaid cards”latest 2026-09-01
- CFPB Complaints: Money Transfers and Virtual Currency (Monthly)as “Money transfers and crypto”latest 2026-09-01
- CFPB Complaints: Mortgages (Monthly)as “Mortgages”latest 2026-09-01
- CFPB Complaints: Vehicle, Payday and Personal Loans (Monthly)as “Vehicle, payday and personal loans”latest 2026-09-01
- CFPB Complaints: Student Loans (Monthly)as “Student loans”latest 2026-09-01
Sources·7 sources
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CFPB Complaints: Debt Collection (Monthly). Source: Consumer Financial Protection Bureau, Consumer Complaint Database (consumerfinance.gov/data-research/consumer-complaints), read through its public search API. CFPB: "All complaint data we publish is freely available for anyone to use, analyze, and build on"; the API metadata states the licence as CC0. Refreshed daily, which rewrites the latest six months.
CFPB Complaints: Checking and Savings Accounts (Monthly). Source: Consumer Financial Protection Bureau, Consumer Complaint Database (consumerfinance.gov/data-research/consumer-complaints), read through its public search API. CFPB: "All complaint data we publish is freely available for anyone to use, analyze, and build on"; the API metadata states the licence as CC0. Refreshed daily, which rewrites the latest six months.
CFPB Complaints: Credit Cards and Prepaid Cards (Monthly). Source: Consumer Financial Protection Bureau, Consumer Complaint Database (consumerfinance.gov/data-research/consumer-complaints), read through its public search API. CFPB: "All complaint data we publish is freely available for anyone to use, analyze, and build on"; the API metadata states the licence as CC0. Refreshed daily, which rewrites the latest six months.
CFPB Complaints: Money Transfers and Virtual Currency (Monthly). Source: Consumer Financial Protection Bureau, Consumer Complaint Database (consumerfinance.gov/data-research/consumer-complaints), read through its public search API. CFPB: "All complaint data we publish is freely available for anyone to use, analyze, and build on"; the API metadata states the licence as CC0. Refreshed daily, which rewrites the latest six months.
CFPB Complaints: Mortgages (Monthly). Source: Consumer Financial Protection Bureau, Consumer Complaint Database (consumerfinance.gov/data-research/consumer-complaints), read through its public search API. CFPB: "All complaint data we publish is freely available for anyone to use, analyze, and build on"; the API metadata states the licence as CC0. Refreshed daily, which rewrites the latest six months.
CFPB Complaints: Vehicle, Payday and Personal Loans (Monthly). Source: Consumer Financial Protection Bureau, Consumer Complaint Database (consumerfinance.gov/data-research/consumer-complaints), read through its public search API. CFPB: "All complaint data we publish is freely available for anyone to use, analyze, and build on"; the API metadata states the licence as CC0. Refreshed daily, which rewrites the latest six months.
CFPB Complaints: Student Loans (Monthly). Source: Consumer Financial Protection Bureau, Consumer Complaint Database (consumerfinance.gov/data-research/consumer-complaints), read through its public search API. CFPB: "All complaint data we publish is freely available for anyone to use, analyze, and build on"; the API metadata states the licence as CC0. Refreshed daily, which rewrites the latest six months.
Charts are drawn from Palanor's signal library and recomputed from source data on every view. Transformations (changes, indexing, year-on-year rates) are Palanor's.